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Vusi N

1 reviews | Active since Aug 2016

12 Aug 2016, 08:09

Lucky Mahlangu from eastrand mall branch

<p>I have experienced such rude treatment from one of your tellers lucky mahlangu from eastrand mall branch that I refuse to tolerate it any longer. Each time I try to sort out my application, he acts as though I were an annoyance. In one instance, he said he has "no patience in dealing with applications that will fail</p> <p> </p> <p>I trust that you will speak to him about polite customer service. If he continues to have this attitude, Customers are not an annoyance; we are the ones who pay his salary.</p>

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Replies (1)
African Bank
African Bank's reply12 Aug 2016, 11:17
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

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