MT
Makhale T

1 reviews | Active since Mar 2023

15 Mar 2023, 11:02

Lost the money from African Bank

my name is Abram Teboho Makhale the client of African Bank. last year l took a loan with African Bank and it was pleasure to be assisted by good consultant from african bank at Botshabelo branch and l can tell you he was very helpful After the approved my loan and received the money that l requested,few todays after l received the call from one gentleman claiming tobe from african bank,and that gentleman ask me to rate the consultant that was helping me and l did that

on the 29th of September 2022 somewhere around pass 10:00 to 11:00 O'clock R4500,the withdrawal from my african bank happened while l was sitting at home

l immediately went to the bank and informed them about the situation and the consultant who was helping me blocked tha account so that they can no longer withdraw the money The bank advised me to go and open the case at Botshabelo Police Station and the case was opened(CAS:11\10\2022) The Bank also ask the affidavit and l gave them the affidavit

So since last year till now nothing happened to recover my money,they keep saying they are escalating the matter till today

l am so heartbroken because that money l was going to do something good about it and now paying that money with interest 💔💔💔💔

my email address is *** for correspondence Your help will be appreciated

kinds regards

Abram Teboho Makhale

0
Replies (3)
African Bank
African Bank's reply15 Mar 2023, 11:52
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
MT
Makhale T's update15 Mar 2023, 13:24
Reviewer Update
African Bank is not honest with me,that's a lie because my phone is always not switched off,they can even call me now
l tried call them several times but tiday they said they can't get hold me?it's lie
African Bank
African Bank's reply15 Mar 2023, 13:47
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***