ND
NOLWAZI D

1 reviews | Active since Oct 2019

12 Jul 2023, 09:20

Lock my fund because there were told by other bank to do so, didn't even tell me

It over a month, i can't use my bank account because they were told by there competitor bank to close my account, they didn't communicate with me as there client im the one calling them non stop ive sent documents, proof of payment they never contact me, if they fail please reverse all the money on my bank account as my kids need the money been straggling for 2months while i have money for nappies n formula

Please reverse the money and take you africanbank account i dont need it anymore

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Replies (2)
African Bank
African Bank's reply12 Jul 2023, 11:25
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
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ND
NOLWAZI D's update12 Jul 2023, 11:33
Reviewer Update
I hope so