1 reviews | Active since Apr 2018
Loan declined after signing the contract
I went to the branch today to apply for a loan which was pre approved online and at the branch. I signed the contract and was told that the funds will be transferred within 24 to 48 hours. An hour later I was asked to go back for finger prints which I did. My loan was resubmitted and communication was that I might get the loan same day. I received a call a few minutes after and was told my application was declined and the consultant did not know why. This is so painful as I needed the money for an urgent matter.
Hi Lindiwe,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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Hi Lindiwe,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
***
