GJ
Gareth J
1 reviews | Active since Oct 2013
06 Apr 2022, 16:31
Loan application with documents going missing
On the 30th of April 2022 i app**** for a personal loan via the app. I immediately uploaded all documents, i was then asked for the first time ever for a employment confirmation letter which i submittes the very next day. The application laid in review for days with no movement till today where i was asked once again to submit a bankstatement. Why do i repeatedly have to send the same documents? I am frustrated that the loan application is taking this long as i dont normally have this issue when applying on the app. Can someone please sort thos matter out? TIA
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Replies (4)GJ
Gareth J's updateReviewer Update
06 Apr 2022, 16:33My apologies the 30th of March 2022 that i app****
GJ
Gareth J's update06 Apr 2022, 16:33
Reviewer Update
My apologies the 30th of March 2022 that i app****
African Bank's replyOfficial
06 Apr 2022, 16:40Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team ***
Talk to you soon.
Your African Bank Support Specialist team ***
Best regards,
African Bank's reply06 Apr 2022, 16:40
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team ***
Talk to you soon.
Your African Bank Support Specialist team ***
Best regards,
GJ
Gareth J's updateReviewer Update
06 Apr 2022, 16:47Thank you Thandeka for your prompt response and helpful nature you turned my frown upside down. May other consultants follow your example. The time and effort you put into making me feel better is much appreciated
GJ
Gareth J's update06 Apr 2022, 16:47
Reviewer Update
Thank you Thandeka for your prompt response and helpful nature you turned my frown upside down. May other consultants follow your example. The time and effort you put into making me feel better is much appreciated
African Bank's replyOfficial
06 Apr 2022, 16:49Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team ***
Talk to you soon.
Your African Bank Support Specialist team ***
Best regards,
African Bank's reply06 Apr 2022, 16:49
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team ***
Talk to you soon.
Your African Bank Support Specialist team ***
Best regards,