NP
Noku P
1 reviews | Active since Apr 2020
23 Oct 2020, 16:13
LOAN application rejected because they're lazy to verify account with the correct institution.
So i app**** for a loan and i was told it was rejected because they couldn't verify my account number. called to explain what that means, i even sent them my bank confirmation letter but no one could assist, when i finally went through the consultant just told me to try after 3 months, no help at all. all this trying to help them verify the information to the correct institution because they're clearly contacted the wrong one although it is there on my bank statement!
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Noku P's updateReviewer Update
04 Nov 2020, 09:58Its amazing how this is still unresolved. your consultants contacted me from this number 011 256 900 and advised to try at the branch which i did. the acc verification was fine but now it is taking almost 4 days to verify employment. ive provided you with 3 alternative numbers but still nothing. also i'm told the application was unsuccessful yet a debit check mandate was accepted and im getting emails to confirm employment after it was unsuccessful ? the branch is saying one thing, your online consultants are saying something else.
NP
Noku P's update04 Nov 2020, 09:58
Reviewer Update
Its amazing how this is still unresolved. your consultants contacted me from this number 011 256 900 and advised to try at the branch which i did. the acc verification was fine but now it is taking almost 4 days to verify employment. ive provided you with 3 alternative numbers but still nothing. also i'm told the application was unsuccessful yet a debit check mandate was accepted and im getting emails to confirm employment after it was unsuccessful ? the branch is saying one thing, your online consultants are saying something else.
