Loan Application Process VERY poor at African Bank Cresta Mall

<p>On the 6th of June 2017 I went to African Bank in Cresta Mall to apply for a loan, I provided all the required documentation and the application was logged. On the 7th of June 2017 I recieved a call from the African Bank Consultant and he informed me that somehow the application was deleted from the system and I have to go back to the branch and submit the application again.</p> <p> </p> <p>I went to the branch on the 8th of June 2017 to resubmit the application, on the 12th of June 2017 I recieved a call from the branch to inform me that the loan was approved and I should come to the branch to finalise the application of which I did and signed all the relevant documents, and I was assured that the money would be in my account within the next 48hrs as per policy.</p> <p> </p> <p>On the 13th of June 2017 I recieved a call from the branch and I was told that I need to send additional documentation for the money to be released of which I sent emmidiately. Since then until now I have been informed that the ONE extra peace of documentation still needs to be validated and they can not give me a timeframe of when this will be completed and when I will recieve the money.</p> <p> </p> <p>I have tried to talk to the branch manager but I was informed that the manager is busy. I have stressed how much I need this money but that doesn't seem to make a difference.</p>