loan application disaster
I am disappointed and outraged at the way this Bank handled my Loan application. I app**** on the 27th of September and I was notified that they required a document which I sent on the Monday. Then I was informed that all the documentation was in and that it would take 24 to 48hrs for the funds to be paid out into the account. Its the 3rd of October now and when I sent an enquiry to the consultant, she told me that on her side it says that It has expired... Meaning??? Nothing has been communicated to me if there were issues that they were having. I don't even know where I stand now as the app they told me to download still says my application is being viewed.
Its sad that I spoke highly of this bank as last time things were easy and the timeframe for approval was less. I decided not to go to other banks as I had faith in this bank but now I don't know anymore.
This issue is still not sorted and I have spoken to multiple consultants today and no one can give me the answer, What is going on, you have now put me in a bad position as its been 10 days now and this issue has not been resolved even though you claimed that things take up to 48hrs.... Can I get contacted by Management now or someone who can sort this thing out, Never had issues this bad before, from you or any other institution. I am utterly disappointed.
This issue is still not sorted and I have spoken to multiple consultants today and no one can give me the answer, What is going on, you have now put me in a bad position as its been 10 days now and this issue has not been resolved even though you claimed that things take up to 48hrs.... Can I get contacted by Management now or someone who can sort this thing out, Never had issues this bad before, from you or any other institution. I am utterly disappointed.
Talk to you soon.
Your African Bank Support Specialist team
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Talk to you soon.
Your African Bank Support Specialist team
***