HM
Hlalanathi M
1 reviews | Active since Mar 2015
05 Oct 2020, 10:30
Loan application delay
App**** for a loan on the 25 September 2020. It is still on the "Documents review" stage.
The last time checked I was told the application issue has been escalated to IT. That comms came through the social media account handler as calling the Bank did not prove fruitful. The online handler has now stopped responding, this is the worst service ever from a bank!
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African Bank's replyOfficial
08 Oct 2020, 11:54Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's reply08 Oct 2020, 11:54
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,