Loan application

I recently app**** for a loan through the African Bank app, and my experience has been frustrating. Initially, the app offered me a larger loan amount, but when I logged in again, the offer had decreased significantly. Despite this, I accepted the new offer and submitted all the required documents. Shortly after, an agent contacted me and insisted that I restart the application process with her.

It’s now been four days since I resubmitted my application, and it’s still under review. This delay is surprising, as I have never known African Bank to be this slow, i went to the branch they cant help either. The lack of communication and transparency during this time has left me feeling disappointed and uncertain about the process. I expected a smoother and more efficient experience, and I hope this issue can be resolved soon.