1 reviews | Active since Dec 2016
loan application
<p>I app**** for a loan last week and sent through the documents that were still outstanding on Friday last week the 2 August 2016 and Still have not heard anything regarding my loan application. I had to call the call centre to get feedback and was advised it is still in the validation process. How long does the process take as it has been two weeks since I processed the application and a week since all the documents have been sent through . Having sent through my ID copy four Times from Wednesday last week as I was told it is not clear. </p>
Thank you for referring your concerns via Hello Peter
Due to the Protection of Personal Information Act of 2013 we are required to successfully identify and verify customers before providing a service and we need to telephonically contact you in order to ask a few questions to protect our information.
We confirm that we have been unsuccessfully in our attempt to contact you on the contact details we have.
Please contact our customer service on ***for further assistance.
Kind regards,
African Bank Customer support centre
Thank you for referring your concerns via Hello Peter
Due to the Protection of Personal Information Act of 2013 we are required to successfully identify and verify customers before providing a service and we need to telephonically contact you in order to ask a few questions to protect our information.
We confirm that we have been unsuccessfully in our attempt to contact you on the contact details we have.
Please contact our customer service on ***for further assistance.
Kind regards,
African Bank Customer support centre