Loan Application

Good day<br> <br> I have visited Bethlehem branch on 11/01/2016 to apply for the Loan, Rebecca said she can not assist me because I was on Maternity for the past 4 months and she does not have a prove for that. I try on line service and one consultant[Yoliswa -***] phone me and we did telephonic application , that was approved R2700.00 ]. Yoliswa send me to the branch to hand out my documents of which I did. A male consultant in the branch assist me on my return. He also confirm what has Yoliswa said to me about the offer , but he struggle to process application and consult with his Manager [Mokone Mabote] who was not in store by the time, Mokone asked the Consultant to put that application on hold till tomorrow [today]. <br> <br> This morning the Consultant [***] called me and now said that the application was now decline.My fault here is that I return to the branch with the instruction from either Head Office or Call Center whereby the branch has already decline it by just mentioning I was on Maternity. Our company in not paying any salary, and for now still waiting for Labour Dept. to pay out. <br> <br> I am writing this complain to request assistance in this reqard.<br> <br> LG Morabe