SM
Siphokazi M

1 reviews | Active since Mar 2013

16 Jul 2015, 15:45

Loan amount investigation

THE EMAIL BELOW WAS SENT TO LERATO MOLEKO AND STILL THERE IS NO RESPONSE AND MY NAME CONTINUES TO BE LISTED ON CREDIT BEREAU FOR SN ACCOUNT I SHOLUD HAVE SETTLED.<br> <br> <br> Dear Lerato<br> <br> <br> Thanks for the email.As far as I remember and i mentioned this to the Agents i spoke to yesterday.I am certain that i took one loan with African Bank in 2008 for R10k.The agent told me that your records shows that i took a loan of R10k then afta 3months i consolidated and took a loan for R15k WHICH IS NOT THE CASE.<br> I need this matter to be investigated with African Bank-Khayelitsha Branch.I am ready to pay my debts now and i am not paying for any money that i did no take.<br> At the moment i will pay the credit money that I owe you and wait for you guys to investigate this matter.<br> <br> I hope that you will take serious investigation on this matter as i have no idea of the R15k the loan that i took with you was R10k OF WHICH I AM READY TO SETTLE NOW.<br> <br> Your assistance will be highly appreciated in this regard.<br> <br> Regards

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Replies (1)
African Bank
African Bank's reply17 Jul 2015, 09:38
Official
Hello Mdyodyo,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Zelda Moloana