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shavonne L

1 reviews | Active since Feb 2018

20 Feb 2018, 06:22

Loan

in december i app**** online for a loan which I qualified for i was then phoned and was told that i need to take my docs to the closest branch which i did thereafter i phoned and asked how far the process was, they then told me they never received anything, so the lady that was there never attached my docs to my application.

They told me to go again and give in my dos again i mean why must i if i went already? Question is what did she do with my documents throw it in the bin coz im a colored?

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Replies (1)
African Bank
African Bank's reply20 Feb 2018, 13:13
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team