SA
Sandy A

1 reviews | Active since Jan 2023

10 Apr 2024, 20:15

Loan ****

Took a loan with this nonsense bank an all the money was ****med before I even collect the card its been 13 months now they still not helpful and its affecting my credit score. A hate this bank all they know is we will escalate the matter and you will never hear from them

0
Replies (3)
African Bank
African Bank's reply11 Apr 2024, 16:58
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
SA
Sandy A's update15 Apr 2024, 14:03
Reviewer Update
I was at the branch today asking for the outcome of the matter as the ombudsman wants it in writing I couldn't be assisted they don't know wats happening
SA
Sandy A's update15 Apr 2024, 15:00
Reviewer Update
Give you a call at what no I can't see the no