Literally the MOST USELESS SERVICE

<p>I paid my account in full on Tuesday 12/07/2016 in the branch in Centurion, I got this SMS today on 15/07/2016 saying I need to pay my account. My first call the woman put the phone down in my ear, the second call I explained my whole situation to the consultant, he gets in my account and asks me what my query is, so I explain again, again he asks me what must he help me with.</p> <p> </p> <p>For someone that also works in customer service- and satisfaction, these 2 consultants make me cringe. The maner they speak in, and the way the deal with public is DISGUSTING. I wish I took their names or a reference number, because apparently African Bank don't offer reference numbers.</p> <p> </p> <p>All I want is for my money to be allocated and my paid up letter to be sent to me. Nothing more.</p> <p> </p> <p>They just know how to p*** a person off. </p>