rH
roshnie H

1 reviews | Active since May 2016

06 Jun 2016, 22:33

limit increase

<p>I'm so tired of waiting for an answer from African bank! The only reply I get from Africa bank is, sorry for the inconvenience our IT specialists are still trying to sort your problem out.</p> <p>Now really, why do they employ *********** people? </p> <p>I'm totally disgusted with the customer service I'm being given. My answer was suppose to have been delivered on the 30/05/16 but still waiting. </p> <p>It cannot be so **** hard to grant my increase if I'm being offered 1! </p> <p>This bank is a huge disappointment. I was really banking on them for that increase as I have an unforseen expense.</p> <p>Thanks for nothing.</p>

0
Replies (2)
African Bank
African Bank's reply07 Jun 2016, 13:42
Official

Thank you for referring your concerns via Hello Peter.


We confirm that we are investigating your concerns and will provide you with feedback shortly.


Kind Regards

Ruth Mmotlana

Contact Centre Support Specialist Team
Contact number: ***

African Bank
African Bank's reply10 Jun 2016, 12:07
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***