rH
roshnie H

1 reviews | Active since May 2016

25 May 2016, 11:12

limit increase

<p>Hello I'm R.Baijoo</p> <p> </p> <p>I was at African bank last week to accept my limit increase offer as I did receive messages after applying saying ' congratulations, to finalise your frican bank credit card limit increase visit your store with required documents. </p> <p>Only to be told I can't! </p> <p>I'm entitled to my limit increase I've been banking with them for the last 5 years, I don't deserve this treatment. </p> <p> </p> <p>I always have this problem with them. I will not go back into the store as I don't have time to be assisted with no help.</p> <p>I instruct African bank to manually increase my limit with immediate effect! </p> <p> </p> <p>I am given an increase amount online. So I don't see why there's a problem. </p> <p> </p> <p>I went there last week with my documents so they should check their system and increase my limit.</p> <p> </p> <p>NB: I will not associate myself with African bank if my limit is not granted.</p> <p> </p> <p>Thanks </p> <p>R.Baijoo</p>

0
Replies (2)
African Bank
African Bank's reply25 May 2016, 13:25
Official

Thank you for referring your concerns via Hello Peter.


We confirm that we are investigating your concerns and will provide you with feedback shortly.


Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***

African Bank
African Bank's reply10 Jun 2016, 12:08
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***