BR
Belinda R

1 reviews | Active since Jul 2014

06 Oct 2023, 07:58

LIFE IN RUINS

After my previous placements. African Bank called me but requested I visit a branch to change my contact number although I could verify all other info. I went to the branch at Vaal gate in Vanderbijlpark and the lady of African Bank gave me troubles because I was on my phone. I left after that as all the other people sitting waiting to be helped laughed at me. I went to Vaal Mall and the consultant confirmed all info was correct, my number was the exact same as the one I gave them when they called. We called head office from the branch and enquiries were logged. WHAT WAS THE PURPOSE OF BELITTELING ME SENDING ME BACK TO A BRANCH WHEN YOU HAVE ALREADY ****** MY WHOLE LIFE FROM ME? Am I not allowed to ever get this sword lifted over my head? This is causing a huge amount of depression. PEOPLE STAY AWAY FROM AFRICAN BANK - THEY RUIN YOUR LIFE!!!!

0
Replies (1)
African Bank
African Bank's reply06 Oct 2023, 11:40
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
***