GM
Gladness M
1 reviews | Active since Aug 2016
14 Feb 2023, 08:32
Lies, bad and nasty service ever..
AB advised that if customer switches their salaries to their bank there are some rewards, but hey those rewards are nowhere to be found and one would call their customer service call center with nothing except escalating the matter even the rewards are sent and when redeeming still no codes. I have been waiting for their call back for more than a week. Useless service shame.
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
14 Feb 2023, 08:57Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply14 Feb 2023, 08:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
GM
Gladness M's updateReviewer Update
14 Feb 2023, 10:59That's always the case with you, your numbers are registered as a spam and when calling in its says ABSA, or give me the rewards dept number because your customer service is useless as they know nothing except escalating without respond. *** or ***
GM
Gladness M's update14 Feb 2023, 10:59
Reviewer Update
That's always the case with you, your numbers are registered as a spam and when calling in its says ABSA, or give me the rewards dept number because your customer service is useless as they know nothing except escalating without respond. *** or ***
African Bank's replyOfficial
14 Feb 2023, 11:32Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply14 Feb 2023, 11:32
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team