YG
Yolande G

1 reviews | Active since Dec 2016

20 Dec 2016, 12:04

lies

<p>Pathetic is an understandment...</p> <p> </p> <p>Firstly I logged on to view my account and a payment break was visible at the top of the screen. When I re logged in the next day it was not avalible anymore. How ridicules, don't offer something you have no intention of giving.</p> <p> </p> <p>my account was also debit on the 15th December, after I called to say I was not getting paid before the 31 December.</p> <p> </p> <p>african bank is reckless and falsely advertises.</p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
African Bank
African Bank's reply20 Dec 2016, 15:17
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***

YG
Yolande G's update20 Dec 2016, 17:16
Reviewer Update

Amazing how you call once, leaving no voice mail but you in your mind you have attempted to contact me.

when you want someone to sign a loan deal with you, you literally stalk them. Calling over and over again.

shows where your priorities lie.

customer service at its best