ZK
Zininzi K
1 reviews | Active since May 2015
17 Mar 2025, 11:22
***** Ledwaba so unacceptable what she did, and there’s people who trust African bank with their money sies
I just received a call from African bank regarding my loan, I spoke with a lady and the surname is Ledwaba, I agreed for a debit order of R2500 and all was well and we ended the call. I then receive a message stating that R30368 will be debited to my account, I quickly call African bank to understand what is happening, I was informed that’s the agreement captured on the system, I told them not to debit my account and they should listen to the call.African bank is a bunch of ******, who really does that. I want this resolved as in today, I can not believe this. People should never take loans with African bank you will regret, and their loans don’t end nje you will pay till the day for die
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Replies (3)
African Bank's replyOfficial
17 Mar 2025, 11:45Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply17 Mar 2025, 11:45
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
ZK
Zininzi K's updateReviewer Update
17 Mar 2025, 12:58I spoke with a consultant who said this has been rectified however I have not received an Sms stating the correct amount that will be debited and I am still waiting for an apology email from the manager assuring me that R2500 will be debited not R30368. I am still waiting
ZK
Zininzi K's update17 Mar 2025, 12:58
Reviewer Update
I spoke with a consultant who said this has been rectified however I have not received an Sms stating the correct amount that will be debited and I am still waiting for an apology email from the manager assuring me that R2500 will be debited not R30368. I am still waiting
African Bank's replyOfficial
17 Mar 2025, 13:10Thank you for your patience. I have escalated this matter to the relevant team for further assistance. We are actively working to resolve this and will keep you updated.
African Bank's reply17 Mar 2025, 13:10
Official
Thank you for your patience. I have escalated this matter to the relevant team for further assistance. We are actively working to resolve this and will keep you updated.