LB
Lynn B
1 reviews | Active since Mar 2009
02 Oct 2015, 10:15
Leaving messages in Cape Town
Dear African Bank......it has come to my attention that the collection call centre agents keeps on phoning a Cape Town number and leaving message there when I live, work and stay in Johannesburg. Shoudl this continue to persist i will take this up with the Ombudsman because an agent might not get hold of me at the time they phone but they can always leave a message so i know who phoned and i can return the call. Also have updated my home address & cellphone number on numerous occasions. Getting phone calls from collection agens more than 10 times a day is not funny. Please sort this out.<br> <br>
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Replies (1)African Bank's replyOfficial
02 Oct 2015, 14:14Hello pappie,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply02 Oct 2015, 14:14
Official
Hello pappie,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
