MP
Melissa P

1 reviews | Active since Mar 2020

26 Jul 2024, 14:16

Last place u want to bank

Worst bank to ever deal with is African Bank at the Chatsworth Centre .The staff is rude and show attitude as if u trash walking in . I was asked to print a form that I needed my banking details completed on I did so and came back the consultant forgot but still I followed the que only to see people after me being helped . The sarcastic looks and attitude is not befitting of ur brand unfortunately I wish to close my account x 4 accounts and not wish to invest either as this is not the service I. Future

0
Replies (4)
African Bank
African Bank's reply26 Jul 2024, 15:35
Official
Thanks for speaking up and calling us out. As per our telephonic conversation, could you please request a callback at your convenience? We’d like to call you and listen to your concern in detail. Our team will be available from 9am to 2pm tomorrow to attend to your request.

Talk to you soon.
Your African Bank Support Specialist team
***
MP
Melissa P's update27 Jul 2024, 06:43
Reviewer Update
Good Morning after 10 is fine
African Bank
African Bank's reply27 Jul 2024, 11:33
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank
African Bank's reply29 Jul 2024, 11:39
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***