PK
Penzie K

1 reviews | Active since May 2012

10 Apr 2019, 11:45

Lack of service

I went to get a new card instead I’m told to come back at another time because no one came to work that is able to assist. And on top of that the lady cannot tell me when to come back because she has no idea when the people who can help will be available.

0
Replies (2)
African Bank
African Bank's reply11 Apr 2019, 10:34
Official
 
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly. 

Talk to you soon. 

Your African Bank Support team 
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African Bank
African Bank's reply11 Apr 2019, 10:46
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support team 
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