OvdW
Odette van der Walt

1 reviews | Active since Oct 2015

29 Oct 2015, 11:22

Keep debiting from account with out refund

On the 24th of October 2015 African bank debited 4 amounts on my account after agreed to 2 amounts to be deducted. Amount that was deducted I request a refund done. As soon as they refunded me the amount they deducted the amount again. Now I am still waiting for them to refund me AGAIN. After 48 hours no refund was done and I am still waiting

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Replies (1)
African Bank
African Bank's reply29 Oct 2015, 13:23
Official
Hello Odette92,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***