TD
THEMBI D

1 reviews | Active since Mar 2015

24 Mar 2015, 17:19

ITC UPDATE

HAVE AN ACCOUNT WITH AFRICAN BANK WHICH WAS HANDED OVER TO NDC IN 2009.I STOPPED PAYING .I CALLED AFRICAN BANK in 2014 AND I WAS TOLD TO CONTACT NDC OF WHICH I DID AND ASKED FOR A SETTLEMENT LETTER. SUBSEQUENT TO THAT I RECIEVED AN SMS FROM AFRICAN BANK ADVISING ME TO PAY USING AN EASY PAY, I CALLED AB TO CONFIRM.I THEN CALLED NDC ADVISING THAT I HAVE STARTED PAYING AT SHOPRITE.THE RESPONSE WAS THEY DONT HAVE ANY ACCOUNT WITH SHOPRITE OR PICK N PAY. I ASKED THEM TO RESOLVE THIS WITH THEIR CLIENT.I REPORTED THIS AT AFRICAN BANK AND THE LADY WHO WAS ASSISTING TOLD ME TO CONTINUE TO PAY USING EASY PAY BECAUSE NDC IS THEIR LEGAL TEAM. I CALLED AFRICAN BANK TO ASKED THEM TO UPDATE ON ITC. I WAS TOLD I SHOULD ASK NDC TO UPDATE,THIS IS THE RESPONSE:<br> Please note that we do not update any ICT records. African Bank are the only people mandated to request updates at the different credit bureaus including ITC. I also would like to address the payment method as NDA have been handling this account since 03/08/2009 and now the payment are been directly to African Bank.<br> Please note that all costs are still due and payable to NDC even if payments to African Bank<br> <br> AFRICAN BANK LOOK AT THIS!

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Replies (1)
African Bank
African Bank's reply25 Mar 2015, 10:45
Official
Hello TD1978,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Zelda Moloana
Service Optimisation Specialist
Shared Services
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