ITC Payment Profile Incorrect

African Bank supp**** Transunion with incorrect payment profile information. I queried two of my African Bank accounts Account Number ********** 003 and Account no. ********** 004,with Transunion on the 18th August 2017, the payment profile were incorrect. Trnasunion investigated for 21 days and this accounts were eventually removed because African Bank never responded. Few days later the accounts were back on my ITC profile still incorrect, this were showing that I havent paid my accounts for months ans this accounts were up to date and now even paid up by a consolidation loan by African Bank. I then lodged a complaint with African Bank reference number ********** , because on the 12th August 2017 I lodged a dispute with TransUnion against 3 of the loan accounts that I had with African Bank. The payment profile was showing that the accounts were in arrears, this accounts were not in arrears for the past 9 months. TransUnion then came back to me after 21 days to say that African Bank has not responded therefore they will remove this accounts. All three accounts were removed. I settled Account number ********** V005 beginning of August.

Mid-September I then went to African Bank to apply for a consolidation loan for the two accounts which were still outstanding Account Number ********** 003 and Account no. ********** 004, I was approved by African Bank and this accounts were supposed to have been settled. However o n the 12th October 2017 when I checked my ITC profile I found out that the two accounts ********** 003 and ********** 004 were reinstated and this accounts were in arrears. This has affected my credit profile and me getting a new job. When I called African Bank this morning they are just saying sorry this accounts are closed from our side. My payment profile has been affected as it is showing red flags (see attached emails). I have laid a complaint with Trade Ombudsman as I am not happy with the response from TransUnion and that African Bank is reinstating account that are already paid up and not in arrears. My question is why did African Ban approve me for the current loan if I had the arrears. I need my payment profile updated or this accounts completely removed from my TransUnion profile. African Bank doesn't care about theirs customers, I even send a mail to African Bank Ombudsman and no one has called me. The number on the email redirects me to 911, how unprofessional is that. I need my payment profile updated, I know the account is closed however the payment profile is still incorrect and this will affect me for two year. I NEED THIS REMOVED OR CHANGED