MM
Mimi M
1 reviews | Active since Jan 2023
17 Aug 2023, 11:25
Irritated client
African Bank Reviews are shocking. 1. Every-time collections department transfers me to customer service i get cut-off and i am not exaggerating when i say every time and they don't even bother to call back. 2. Everyday i receive a call from collectors and i have to explain one thingy over and over for 5months now. not once i had feedback from the forensics department. tired of this bank and its incompetency. i receive calls almost everyday for 5months for the money i did not even apply for or receive. ya'll failed to do proper verifications and now you sending me nonsense mails to make payment. GET IT RIGHT!!!!! and fix this ISH........
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Replies (3)MM
Mimi M's updateReviewer Update
17 Aug 2023, 11:53Thank you for calling Thandeka, please call again i have been to the branch already as per discussion.
MM
Mimi M's update17 Aug 2023, 11:53
Reviewer Update
Thank you for calling Thandeka, please call again i have been to the branch already as per discussion.
MM
Mimi M's updateReviewer Update
17 Aug 2023, 11:56understood, however i cant be asked to remove my SIM in order to receive the pop up message from you guys. That is how people get ****med. anyway i did go to the branch i would appreciate a call again.
MM
Mimi M's update17 Aug 2023, 11:56
Reviewer Update
understood, however i cant be asked to remove my SIM in order to receive the pop up message from you guys. That is how people get ****med. anyway i did go to the branch i would appreciate a call again.
African Bank's replyOfficial
17 Aug 2023, 12:55Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Aug 2023, 12:55
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
