AN
Andile N

1 reviews | Active since Sept 2024

12 Sept 2024, 11:27

***** investigation lasts a lifetime. Don't ever do anything with them for better health

Been ***** listed by african bank for the past 4 months. Have to call daily just to be told that they are escalating and will provide feedback by COB but it has never happened. Then i have to call the following day just for the same song. I even know the call centre script by now and how wyen opening your profile, they let you know of the app. Bank has ruined my life. My credit record now looks like a slaughterhouse. Never will recommend it to anyone.

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Replies (2)
African Bank
African Bank's reply12 Sept 2024, 12:09
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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African Bank
African Bank's reply12 Sept 2024, 13:00
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Your number is engaged. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team