Internet banking and app giving error. Can't access funds over a week.

Item: African Bank
Rating: 1
Author: Unathi M

Haven't been able to access my funds on the app or internet banking, just get an error which is so frustrating. When I ask for assistance no one can help me, I'm just told to go to the branch. The system is always off line.

Helpful (0)

Replies (1)

African Bank's replyOfficial

09 May 2025, 15:22

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply09 May 2025, 15:22

Official