NP
Nancy P
1 reviews | Active since Oct 2022
04 Nov 2025, 08:33
Interest & Fees Charged After Loan Term Ends!!!!
How is it that a loan term ended June 2025 but African Bank still charges interest and service fees? All charges was to stop on 1 June 2025 when the loan term ended and the balance of just over R21 000 should have been the total balance due until it is settled
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
04 Nov 2025, 09:27Thanks for speaking up and calling us out.
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply04 Nov 2025, 09:27
Official
Thanks for speaking up and calling us out.
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
NP
Nancy P's updateReviewer Update
04 Nov 2025, 09:45I will check on the account again in 24hrs to see if you have rectified your mistake.
I am not verifying my number cause when I asked you for help you were not interested!!!!
I am not verifying my number cause when I asked you for help you were not interested!!!!
NP
Nancy P's update04 Nov 2025, 09:45
Reviewer Update
I will check on the account again in 24hrs to see if you have rectified your mistake.
I am not verifying my number cause when I asked you for help you were not interested!!!!
I am not verifying my number cause when I asked you for help you were not interested!!!!
African Bank's replyOfficial
04 Nov 2025, 10:43Thanks for speaking up and calling us out.
To address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers. You will need to accept the SMS to authenticate so we can proceed with your enquiry.
Your African Bank Support Specialist team
To address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers. You will need to accept the SMS to authenticate so we can proceed with your enquiry.
Your African Bank Support Specialist team
African Bank's reply04 Nov 2025, 10:43
Official
Thanks for speaking up and calling us out.
To address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers. You will need to accept the SMS to authenticate so we can proceed with your enquiry.
Your African Bank Support Specialist team
To address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers. You will need to accept the SMS to authenticate so we can proceed with your enquiry.
Your African Bank Support Specialist team