EM
Emmanuel M
1 reviews | Active since Apr 2024
25 Apr 2024, 16:07
Inter Bank Transfer No Working
I have paid money into my African Bank Transactional account as an emmidiate payment.
This was on Friday 19 April 2024.
The money didn't reflect even today.
On Monday 22nd April, I went to Midrand branch and a query was logged.
I received an sms with query number and that it would be resolved within 72 hours.
72 hours have passed and there are still no funds in my account.
I need the money urgently please.
I can't go to the branch again to log another query.
This is more than inconvenient.
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Replies (2)0
Replies (2)EM
Emmanuel M's updateReviewer Update
26 Apr 2024, 08:15Thanks to African bank for speedily resolving my query.
I had a call with them yesterday to clear the issue and I am happy with the resolution.
Kind regards, Emmanuel.
I had a call with them yesterday to clear the issue and I am happy with the resolution.
Kind regards, Emmanuel.
EM
Emmanuel M's update26 Apr 2024, 08:15
Reviewer Update
Thanks to African bank for speedily resolving my query.
I had a call with them yesterday to clear the issue and I am happy with the resolution.
Kind regards, Emmanuel.
I had a call with them yesterday to clear the issue and I am happy with the resolution.
Kind regards, Emmanuel.
African Bank's replyOfficial
26 Apr 2024, 08:55Thanks for giving us a chance to make things right. We're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply26 Apr 2024, 08:55
Official
Thanks for giving us a chance to make things right. We're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***