Insurance is a joke

For years I have had an African Bank credit card and loan account which was always pain on time and the expensive insurance from them also,until i was retrenched from my company and wanted to claim, after much hassle with Stangen and African bank they agreed to pay for a few months during which i found a contract job, notified them and they re instated my payments even though it was only a contract and for half my original salary,i was informed that when the contra<br> ct ends they will pay the account again, which eventually happened , forwarded the eoc letter to them, they confirmed they will pay another six months<br> instalments,when i called them after the six months they informed me that they have to rev 3 months because i found work in the sis months of the claim to which i say is not right they committed to six months and now i cannot get any written confirmation from Carol or Stangen and the ombudsman at African bank,i can see my emails have been delivered but have had no response since last week.I am at my wits end and is unsure of how to go about settling the matter. I would never even want to do business with this company ever again and will surely make it known to who ever<br>