MT
Murendeni T

1 reviews | Active since Jun 2013

22 Jun 2015, 15:47

INSURANCE DOESNT WORK

<br> Last year I lost my Job and had app**** for the insurance to pay the premiums.<br> I called in the Midrand Stagen Insurance and they said they will sort it out. I was under the impression that my premiums are being paid by the insurance, now I'm looking for a Job and when they view my credit profile they see the account is in areas. I spoke to my family lawyer however he can't assist me with your accounts. <br> <br> I feel that I was wronged because what I was promised was never done. I have paid up my loan and paid the arreas on the credit card. I still feel that Stangen didn't help as my credit record has been ruined and I have been paying your insurance for nothing please fix this.

0
Replies (1)
African Bank
African Bank's reply23 Jun 2015, 10:20
Official
Hello murendie,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***