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CM
Chakaza M

1 reviews | Active since Jun 2009

11 Oct 2017, 10:03

insurance claim

I've been retrenched and submitted the document to insurance claims email address but still no feedback or response back I'm not happy at all with the service I'm receiving

0
Replies (7)
African Bank
African Bank's reply11 Oct 2017, 11:24
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

CM
Chakaza M's update11 Oct 2017, 12:20
Reviewer Update
You can contact me at ********** 816 . I submitted a claim at insurance claims but there's no feedback ever dince
CM
Chakaza M's update11 Oct 2017, 12:22
Reviewer Update
I've been retrenched unemployment I send documents to insurance claims is best if insurance claim dept contact me and explain why they taking long to respond to me
African Bank
African Bank's reply11 Oct 2017, 12:56
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

CM
Chakaza M's update11 Oct 2017, 13:29
Reviewer Update
Thank you for contacting me African Bank I will wait for your feedback then much appreciated
African Bank
African Bank's reply12 Oct 2017, 14:48
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

***

CM
Chakaza M's update01 Oct 2021, 23:02
Reviewer Update
I was paid, Thanks African bank