1 reviews | Active since Aug 2014
Infuriating phone calls
For the past month I have been receiving Infinite calls from African Bank call centre agents during work hours. I find this really annoying, when I have told the 1st consultant not to call me during work hours(Requesting all recorded calls made to my cell-*** & work ***). Absurdly they call on my cell phone 1st & then on my work phone even though I have requested that they call me after 5.I have also requested for them to send me every single signed page of my loan contracts and I still haven't received anything yet ,I cannot be taking calls like this during my work hours, this will result in me having to sign warnings & eventually being fired from my job. YES ,they are only doing their job, but I should be respected enough to do mine without feeling that I am being harassed by voluminous calls during the day. It stops today.1 phone call per week will be allowed on a Saturday just after 9.Any phone calls outside of this request will be ignored.<br> But please speed up the process of my request-as mentioned above(signed copies of my loan contracts).<br> PS.I had to request for permission to use the internet for personal use ,during my work hours to send this complaint.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Bontle Masemola
Contact Centre Support Team
***
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Bontle Masemola
Contact Centre Support Team
***
