SM
Sibusiso M
1 reviews | Active since Feb 2023
29 Mar 2023, 10:52
Info not apdated
I had a personal loan and credit card with African Bank. Both accounts were settled, meaning payed up but whenever I make a credit enquiry, I'm told I have 2 active accounts with African Bank. I have consulted the branch God knows how many times with no success. When I call the call center one agent tells one thing and the other tells another. I'm very disappointed and disgusted by this bank's practice. HOW HARD IS IT TO UPDATE YOUR CLIENTS INFO WITH THE CREDIT BEREAUS???? *********** BUNCH!!!
Helpful (0)
Replies (4)0
Replies (4)
African Bank's replyOfficial
29 Mar 2023, 12:09Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's reply29 Mar 2023, 12:09
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
SM
Sibusiso M's updateReviewer Update
11 Apr 2023, 10:15Until this day my issue still not solved been in and out of that Branch like nobody's business
SM
Sibusiso M's update11 Apr 2023, 10:15
Reviewer Update
Until this day my issue still not solved been in and out of that Branch like nobody's business
African Bank's replyOfficial
12 Apr 2023, 08:49Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's reply12 Apr 2023, 08:49
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's replyOfficial
12 Apr 2023, 08:49Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,
African Bank's reply12 Apr 2023, 08:49
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
Best regards,