1 reviews | Active since Nov 2021
Incredible service and tech
WOW! I actually have no words to express how absolutely blown away I have been with my experience with African Bank! Their business model and technology that backs that up are INCREDIBLE! It has taken only 2 days for me to get to the point in a credit card application where I am just waiting for final review/risk assessment to activate my credit card/funds. At every single step of the way their response and communication was almost instant, either an sms, email or phone call from an actual human being offering assistance with the process! I literally hit the submit button, at two different points in the process, via their online application and received a phone call IMMEDIATELY. WOW. As a Lead Business Analyst with 8 years experience in a software dev company doing BA, Product Ownership and UI/UX design amongst other things - I am SERIOUSLY IMPRESSED! I had to go into my nearest branch to sort out a minor technical error, and again the service is incredible, a consistent experience throughout! Amazing customer service, sleek application process, web design etc. - your tech team are doing it right!
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Your African Bank Support Specialist team
Thank you for taking time out of your busy day to compliment …... We can't wait to share your compliment and we're convinced it will make our day!
Your African Bank Support Specialist team
