NM
Neo M
1 reviews | Active since Jul 2011
31 Mar 2016, 13:02
Incorrect updating with credit bereux
To whom it may concern <br> <br> Please be advised that im happy with the way you updated my accounts with Experian, I have paid off my loans in 2013 and yes u only updated one account correctly and the others incorrectly that I paid them up in 2014 while they were all paid up in 2013 as the one for credit card acc no *** that shows it was paid on 2013-07-31 and the other 2 account which are *** and *** show it was in 2014-04-02 and 2014-04-03 how does that happen while the accounts were all paid on the same month of 2013.<br> <br> Please fix this with Experian using the correct dates as of the credit card.<br> <br> Unhappy customer <br>
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Replies (1)0
Replies (1)African Bank's replyOfficial
01 Apr 2016, 10:44Hello Neo Mini,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply01 Apr 2016, 10:44
Official
Hello Neo Mini,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
