Incorrect updating with credit bereux

HI Sylvester,<br> <br> Please be advised that I haven't received feedback from you when you said you will call me and update me after I have told you that nothing has been done based on the accounts im referring to and yet you have updated the complaint and said that it has been resolved while its not.<br> <br> Please note that I check my profile daily with Experian and nothing has been done it has been exactly 13 working days of no improvement this is pathetic and unprofessional I would like the update to be done ASAP as I have raised this and clearly theres ppl that don't know what they doing.<br> <br> Your speedy action will be appreciated<br> Regards<br> <br>