incorrect info updated

I had three accounts with African Bank which were settled in full. After settling both my account i requested that African bank should update the account on ITC but that was done incorrectly.<br> <br> Account reference *** AND *** , settled on the 28th of May 2013 and the other one in September 2012, after getting my credit report i then communicated with a guy by the name of Peter Mashangoane who i raised my query with, on Experian the balance date shows 08 November 2013 which is incorrect , if my account was paid in 2012 September why is there a wrong date on ITC, clearly it cant take that long to update the correct dates.<br> <br> According to the correct info and the settlement i have the one account paid in September 2012 should have fallen off my name on Experian ITC as the three year period is finished and the second one should fall off in May 2016.<br> <br> I have called African bank again a few days ago asking them to update correct info on itc and was told that the info will be sorted out within two days.<br> <br> i need this sorted urgently or i will have no choice but to hand this over to my attorneys.the reference number i was given is ***