mM
molebogeng M
1 reviews | Active since Jan 2011
14 Dec 2015, 09:46
incorrect balance date on Experian Credit Beaurau
Good Morning<br> <br> I have requested that my balance date be corrected on ITC as it reflects an incorrect date, the following account account *** was settled in 2015-05-24 the balance date shows 2013-11-08 and account *** was settled in 2013-09-04 but the balance date shows 2013-11-08, how is it that my account were paid on a certain date and balance date shows incorrect.<br> <br> I have requested that this matter be sorted out urgently as the 2012 account should have fallen off my name by now.<br> <br> If this matter is not sorted out by end of this week I will go to ombudsman and log a complaint or hand the matter to my attorney.<br> <br>
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Replies (1)African Bank's replyOfficial
14 Dec 2015, 10:20Hello Qophie,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply14 Dec 2015, 10:20
Official
Hello Qophie,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
