lV
lungile V

1 reviews | Active since Dec 2015

22 Mar 2016, 15:07

incorrect alllocation of payments

on the 07/03/2016 I made payment at branch of the amount of R5000.00 OG WHICH THE CASHIER TYPED THE WRONG ACCOUNT NUMBER WHICH DOES NOT BELONG TO ME AND WEN I GO TO THE BRANCH THE LADY IS NOT MUCH ASSISTIVE AND SAYS THAT SHE DOES KNOW WHAT TO DO OF WHICH IS VERY DISSAPOINTING BECAUSE I DO KNOW WHETHER IF AM I BEING ***** BY THE CASHIER AND HER CO- WORKERS.

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Replies (1)
African Bank
African Bank's reply24 Mar 2016, 08:52
Official
Hello lungilevumisa,


We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.


Kind Regards
Sylvester Fraser
Contact Centre Support Team
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