1 reviews | Active since Oct 2018
Incorrect account number on the paid up letter.
African Bank sent me a paid up letter with the wrong account number ( ********** 003) and registered me with transunion on another number ( ********** 004). This issue has been raised to their attention on numerous occasions and with no assistance. I am so displeased with their service after they have received their money in full. The account number on the paid up letter ********** 003. The correct number should be ********** 004 the one registered with Transunion.
Someone must look into this and revert to me urgently.
Hi Nkanyiso
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team
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Hi Nkanyiso
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team
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Hi Nkanyiso
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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Hi Nkanyiso
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team
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Hi Nkanyiso,
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team
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Hi Nkanyiso,
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team
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