FS
Fathima S

1 reviews | Active since Dec 2012

20 May 2015, 18:06

Inconvenienced with no reimbur*****t.

Despite my initial complaint on 11/05/2015, African Bank did sort my credit card issue however did not reimburse me for all the inconvenience and airtime wasted of mine. I had four different people call me and had to explain myself regardless of my detailed complaint on this site. Because of them, I was unable to purchase tickets for Riaad Moosa's show which I had eagerly anticipated and the tickets are sold out, so who's the inconvenienced person here? I am highly appalled at the poor service rendered by this company. I have a loan and a credit card with them but seems like they do not need my business by the manner in which they've treated me. I will think twice before dealing with them again.

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Replies (1)
African Bank
African Bank's reply21 May 2015, 10:00
Official
Hello Fathima-zn,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***