RM
Rankopa M
1 reviews | Active since Jul 2013
03 Feb 2015, 11:27
Inconsiderate and Ignominy
I have called the bank mid-January explaining the crises I am currently facing with my family and made arrangement not to pay one of my loans instalment this month. I borrowed money from a friend who deposited the cash in my bank account yesterday so that I can survive the month of February. To my surprise, hardly 5 minutes after the cash was deposited, African Bank debited the amount from my bank account. A total amount of R2079.67 was debited yesterday (02/02/2015) from my account despite the arrangement made with the bank. I therefore would like African Bank to reverse the cash ASAP as I have nothing to survive on this month, hence I made the arrangement with African bank.
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Replies (1)0
Replies (1)African Bank's replyOfficial
03 Feb 2015, 14:12Hello HemRan,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
African Bank's reply03 Feb 2015, 14:12
Official
Hello HemRan,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
