Incompotence of African Bank

<p>I recently (2weeks back) opened a credit card at African Bank. However, 2 days ago I wanted to settle and close the credit card as I had no need for it anymore. I received my SETTLEMENT QUOTE online, went into the Highveld Mall branch, paid the FULL settlement balance, and was told that the following day at 12h00 it would reflect and I can come in and close the card account. HOWEVER, the following day a NEW settlement amount was ADDED to the credit card account, thus I had to SETTLE an ALREADY SETTLED account! I was then told AGAIN that it would reflect the next day at 12h00. I went into the branch again today, JUST TO BE TOLD THAT I HAVE YET ANOTHER SETTLEMENT QUOTE! This is the 3RD settlement quote in 3 days! 3 DIFFERENT AMOUNTS FOR 1 ACCOUNT of which has ALREADY BEEN SETTLED in FULL+!!! I have the documentational PROOF of settlement quote AND payment! Yet neither the call centre, nor the branch can explain why I have to settle ONE account THREE TIMES!!! And STILL they want to deduct an installment via febit order from my account, even though the ACOUNT IS PAID UP AND SETTLED IN FULL!!!!!! They are blatently incopotent and *****ULANTLY *****ing money from consumers!!! No degree of service or help from any of them!!!!!!! </p>