*********** work ethics

African bank's employees are ***********. Spoke to Daniel Mashilo Khoza on the 7th September to explain the reason behind my declined application, who did not have his factual facts and with no client communication skills. Loan was declined, reason as per Daniel: unable to get hold of the me on my old number which i did disclose the fact that my old number is inactive and my current tel was provided initially. Funny situation is that I have contacted the bank to follow up (on the 28th, went to their Malvern branch on monday the 31st whilst been told the contractual department will call me shortly and which that only transpired on the 3th September, to conduct the agreement arrangements. The only thing that was left for funds to be deposited, was to confirm employment with my employer, as per Atelia Mebuli(her services where exceptional✅). Amazingly the contractual agreement was read, implemented and confirmed(signed n sealed) by Atelia Mebuli via my new given contact number hence she confirmed the approval of my application and also gave an amount with only a work confirmation left. When I call today the 7th, application was declined. The most disappointing part is that not one consultant I spoke to with no call resolution but everyone I spoke to except Atelia and the second person I spoke to after my application, requesting missing documentation.

Wasted my time, my money and my petrol for African bank services to be rendered. I need them to apologies and rectify their mistakes. They need to be careful of how they speak and promise their client.