*********** staff (The Bridge, Greenacres, PE)

<p>I have been a customer of you for many years and I am utterly disgusted with the service I have been receiving lately from you as a bank. I stopped my African bank card a while ago, because I misplaced it by accident. I went to your branch at 'The bridge, Greenaces ' on Monday 9th of May at exactly 16h40 to get a replacement card. Unfortunately I could not be helped, because I had no proof of residence on me and was told by the lady who ***isted me that I can even bring a clothing account statement, telephone bill etc. </p> <p> </p> <p>I returned to the same branch on Tuesday the 10th of May at about 16h40 again with my proof of residence and was informed in a very impolite way by the branch manager I suppose, that I need to have it bank stamped and was turned away again. Now for crying out loud, why did your service consultant not informed me In the first place it needed to be stamped aswell. I really feel like closing my account with you guys as I do not owe you a single sent anymore and will take my bussiness elsewhere, where I will feel appreciated.</p>